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Lexmark.com Visitor Survey

Are you a ___________

Home user
Small business user
Medium business user
Large business user
Government / Education user

What industry best describes your business?

Construction
Consulting
Energy & Utilities
Financial Services
Foodservice
Healthcare
Hospitality
Legal
Manufacturing
Non-Profit
Petro-Chemical
Pharmacy
Real Estate
Retail
Telecommunications
Other, please specify...

What best describes your organization?

Education
Government - Federal
Government - State
Government - Local

Do you currently use any Lexmark products, services and/or solutions?

Yes
No

What was the primary purpose of your visit?

Check my order delivery status
Check warranty status
Download driver(s)
Find product related information
Purchase a printer
Purchase ink or toner
Register a product
Technical Support
Other, please specify...

Were you able to accomplish your primary purpose?

Yes
No

Which content / sections were useful?

Industry Solutions
Business & Small Business Solutions
Product Information
Global Services
Printer Advisor & Configurator
Ink & Toner finder
Support & Downloads
Lexmark Store
None

How often do you visit Lexmark.com?

Daily
Weekly
Monthly
When needed
First time visitor

What means did you use to get to the Lexmark website?

Typed in the web address / bookmarked
Search engine (Google, Bing, Yahoo, etc)
Web advertising (banner)
Online review
Press Release / News Source
Social media site
Other, please specify...

What can we do to improve our site?

Make Information easier to find
Improve site layout
Better navigation
Improve the checkout experience
Improve responsiveness of the site (slow loading pages)
Other, please specify...

Overall satisfaction with the visit?

Very satisfied
Satisfied
Dissatisfied
Very Dissatisfied