Lexmark.com Visitor Survey
Are you a ___________
Small business user
Medium business user
Large business user
Government / Education user
What industry best describes your business?
Energy & Utilities
What best describes your organization?
Government - Federal
Government - State
Government - Local
Do you currently use any Lexmark products, services and/or solutions?
What was the primary purpose of your visit?
Check my order delivery status
Check warranty status
Find product related information
Purchase a printer
Purchase ink or toner
Register a product
Were you able to accomplish your primary purpose?
Which content / sections were useful?
Business & Small Business Solutions
Printer Advisor & Configurator
Ink & Toner finder
Support & Downloads
How often do you visit Lexmark.com?
First time visitor
What means did you use to get to the Lexmark website?
Typed in the web address / bookmarked
Search engine (Google, Bing, Yahoo, etc)
Web advertising (banner)
Press Release / News Source
Social media site
What can we do to improve our site?
Make Information easier to find
Improve site layout
Improve the checkout experience
Improve responsiveness of the site (slow loading pages)
Overall satisfaction with the visit?